Showing posts with label online shopping india. Show all posts
Showing posts with label online shopping india. Show all posts

Tuesday, 7 May 2013

Asos Online Shopping Haul

Hello Lovelies!

Here is my asos haul but before i begin i'd like to mention a few things:
  • I ordered almost most of the items in separate orders each unless mentioned otherwise. It is always safer to get a small order- each items separately then one big order with several items with a higher value, which will attract higher customs!
  • The custom duty is 'apparently' levied on one single transaction/order of Rs. 10,000 and above. I say apparently because i have been charged for much much less so you never know..
  • All my orders are international standard free shipping unless mentioned otherwise. 
  • The orders arrived between 2-4 weeks (yes Indian customs tend to hold items causing delays!)
  • Yes i did pay customs on most, even though custom duty is levied on Rs.10,000 and above...i don't know why but they charge me for as little as 15 pounds! Is it because i order frequently? i don't know why but they do and i have accepted that now. If you want to ask any questions regarding my experience with Indian Customs while ordering from Asos then please do comment below.
  • Asos refunds money if the item has not been delivered to you. We can even return an item for a refund, if we are dissatisfied with the fit/quality/colour or any other reason but the return postal charges, which i might add are high, have to be bared by us.

Let's get started...

                                Asos Heart Print Laptop Cover
I ordered this laptop case with 2 more items- Dr. Bronners Naked Organic Lip Balm and River Island Olivia Sunglasses (Picture not taken).
Very good quality, i love the gold detail zip...my mac is very happy residing in this cover!



French Connection Floral Cut-out Swimsuit
I ordered this swimsuit with a Carmex MoisturePlus Hydrating lip balm (Picture not taken). 
Summer is here, need to beat this scorching heat with a lazy day by the pool...*bliss*.
 I really like the side cut out and fit, it is very flattering. While browsing the website, most of the swimsuits were not padded, tragic i know and i for one cannot fathom wearing one without it. One of the major reasons i got this, apart from it's sheer loveliness, is the frills on the top, it covers the need for it, how smart of me ;D
The straps are detachable and full cut briefs, just purrfect!

Gorgeous colourful print! As a thumb rule, one should always get swimsuit one size bigger..and i am glad i did, fits perfectly :D

Asos Jewellery arrived in these nice sturdy black boxes, very classy. i have so many of these to store my jewellery in... yay!

Asos Pack of Five Neon Chain Bracelet
I ordered this with a pair of 'headphone happy stud earing set' (picture not taken) 

Lovely colours,yea? My favourite is the gold one, i think it will look super cute paired with a watch..

Asos Earings
I ordered these two earrings together, one black feather and the other pink feather along with the diamond stud one (below). Unfortunately the picture of the pink feather earing disappeared :(
These are so gorgeous! i am in love with them, they are huge..great statement feather earings.

I love these too, very elegant. They are quite big in size for stud earings (check out the ring in comparison) but thats the beauty of it! Very bling.Very shiny.


Asos Anchor Chain Hairband
Lovely gold chain hair band, the tiny anchors are just too cute. i ordered this along with a tiny pearl/skull pendant chain (Picture not taken).  

Paul's Boutique Leopard Bag
 A couple of friends were coming down from the U.S, so i got this delivered there along with a pair of pencil heel suede black  pumps (picture not taken) and got them once they were here . I really did not want to take the chance with indian customs, with my luck i am sure i'd have to shell out quite a bit! This was express delivery and arrived there in like 3 days. 
The bag is quite huge..it could engulf a petite girl, like seriously! 

Every Paul's Boutique Bag comes with a different charm, they look cute but tend to border on childish. I got rid of few of the things hanging on mine like the ribbons and pieces of colourful cloth.
It is really of good quality, very sturdy and it's a- carry your world around in kinda bag lol. I like how the animal print is there in bits and pieces, very cute :D. This bag is perfect for the times i need to travel overnight with clothes or just when i have to carry my laptop. It's so spacious but the only con is that it has no compartments, only side zips and pockets, sucks when you carry tons of stuff and you can't find things you need without a good digging.
The cloth inside is a very pretty monogramed patterned bright pink.
The bottom of the bag has these gold studs.
Jemma Kidd Mannequin Skin Perfector Kit Set
This was a set that included the mannequin skin perfector kit (above) and the mannequin skin complexion enchancer (below). It features 4 complexion correcting colours in one little compact. I haven't use this kit  much except the highlighter.

JK Mannequin Skin Complexion Enhancer  
I really like this product and use it as a highlighter for my cheeks.

The variety on Asos is awesome and they generally have amazing sales going on too! The only downer is INDIAN CUSTOMS  and well obviously the delivery isn't that great too with all the delays and all (argh) but now i have made peace with 'patience' while ordering from this website. There have also been times (make that plenty of times) when the orders have been misplaced/lost but nothing to fear since they refund the money. 
I really enjoy ordering from Asos and even get my friends birthday presents from there, though i need to order a good amount of time in advance for it to arrive in time for the birthdays (am i lazy or what). 

So that's all for now...i have ordered for the Laqa Paradise City Lip Crayon set and Dr. Bronners Peppermint Lip Balm, can't wait for it to arrive! I am contemplating to get the Pixi Brilliance Lip Tint Balm in craving coral since my pretty pink is getting really tiny but i guess i will wait for the Laqa Lip crayons to arrive before i take the plunge for Pixi again. I really love lip crayons/chubby sticks, don't you?

Do comment likes/questions/answers/just like that/say hello.

Ok tata bye bye i am going to work on another post before i hit the sack..zzzz

Have a great day!

Ps: Oh I found my next post topic, it has to be Asos clothing haul/collection...!! 

*UPDATE*
Just dropped in to post a picture of the custom duty bill/receipt of some lip balms (Dr.Bronner Organic Lip Balm) i ordered from Asos worth 15pounds. 

New Post:

Tuesday, 30 April 2013

Worse Online Shopping Experience -Enchantess.com

Hello Ladies!

When you shop online what do you expect? 
Quick Delivery?
Quality Products?
Efficient Customer care service?
I am sure it is not too much to ask for, is it?

I was browsing online, one lazy sunday afternoon when i came across this product called- Fusion Beauty LipFusion Micro Injected Collagen Lip Plum Duo and immediately (as always) felt the 'need' to buy it, can't help them impulses. For the record, my lips are quite plump naturally but i still wanted to buy it to see through the claims and miracles people rave about, curious much? (If i was cat, i'd be already dead 9 times lol)
I had 3 options to buy it from- strawberry.net, where i have never shopped before and global ebay,where it is priced exorbitantly.Now i might seem a bit crazed to buy something once it is in my head but i certainly wont spend triple the amount on it. Third option- a website already known to me since i subscribed to their one month beauty sample programme, Enchantess.com.
Naturally i preferred the indian website know to me, enchantess to strawberry.net, thinking it's Indian and will deliver much quicker, right? right? Boy was i wrong!

I placed my order on 1st April and immediately got an email saying order received.


On 5th april i emailed them regarding the whereabouts of my order.

Enchantess reply 7th April:
"You shall receive Order #5859 within the next 7-10 days. Please feel free to contact us in case of anything. Looking forward to your response on how you liked the samples."

By this time i had already received my march enchantess bag and was concerned over the expiry of the products sent/sold, so i emailed them about it for assurance..
Enchantess reply on 8th April:
"As for the expiry date of the product, it is not in our hands as it is the company that sends us the stock, we only deliver it to you. We can only make sure that the products are fresh and not near expiry. But again, we will take care regarding the expiry for you."
My reply :
"To your reply as stated that "it is not in your hand but the company which send you stock and make sure the products are 'fresh' and not near expiry." Well I asked for that only, they should NOT be near expiry being a responsible seller (be it direct or indirect). Looking forward to receive it." Thank you.

I kind of got ticked off when they said it is "not in their hands", as far as i am concerned, i ordered from enchantess and they are liable to me, not some third party. It is rather absurd not to have control over the quality of products sold on one's website.
After that i completely forgot about the order until i received an email .

Enchantess 18th april:
"For Order#5859We apologize for the delay in the delivery as your request is taking time at the supplier side. We would like to offer you two options for it- You can either choose to wait for another 10 days for the item or get a refund from us instead.  We would again like to apologize for the above. Hope to hear from you soon."


My reply (and biggest mistake!):
"since I have already waited so long, I'd give it another 10 days and wait for it. Unless it is not going to arrive even after the said 10 days, then please do let me know".

Again all forgotten...until i get this email on the 29th April saying Order Complete! *shocked* When in reality i had not received it in the first place, so i immediately wrote an email to enchantess. By now i was hopping mad since i realized it's been 10days.


My email 29th April:
"I just received an email stating order 5859 as completed when its not even delivered to me!
Today is exactly 10days since 19th april when I chose to wait another 10 days for the said order.I don't want to wait any further, it is unacceptable to wait since there has been a huge delay already.I suggest you refund my money asap, very disappointing service enchantess for one simple item.Not going to recommend anyone ordering products from enchantess ever".

I have ordered online so many times from different websites and i have never faced such a bad experience, even global ebay which takes 1-3 weeks to deliver, with delays after the extended delivery date warranting a refund for sure. Yes i know they did give me an option for a refund or to wait 10 days but now i waited for 11 days and it is yet to arrive, so yes i want a refund. 

Enchantess reply on 30th April:
"The message you received was generated automatically by our system when we shipped your package and the order was completed from our side. So, its on its way you need not worry. 
 The delay happened because our distributors had to import the goods from abroad and the Government of India recently passed on a rule regarding import of cosmetics that caused your package to delay.
 We understand your concern and are deeply sorry for the delay. We thank you for your patience and support."

Wrong assumption, I am neither patient nor supportive at this point i am beyond irritated, like how can you expect me to wait for a month! I was told i'd receive the product in 7-10days but noo...delay after delay, like first the issue is from the supplier side then because the distributors had to import from abroad and some gov rules etc etc. Like seriously! One lip gloss! ONE friggin lip gloss and so many issues regarding it. If your selling something at least make sure you have it in stock.

My reply:
Hello,
If the parcel is on it's way then I'd expect it to receive it within the extended 10 days not after it! This is appalling service, if it does not arrive today I do not want it and want a refund.
You cannot expect me to be patient from delay after delay, it is NOT my concern the issue's you are facing with your distributors or anything for that matter, you should have them resolved before you take orders from unsuspecting customers.
You should have an idea since your running a business of selling products about how much time it takes be it within india or abroad.
I am not going to accept any further delay.

Enchantess reply (Finale!):
"This has happened with us for the first time so we couldn't anticipate it in advance. This was a one-time issue that has been resolved and you were duly updated about it. We promise it won't happen in future.You will receive your product soon. "


Resolved?When! where was i when that happened and what an ambiguous thing to say "you will receive your product soon". First they could not even deliver the magazine on time then this order, every other site it seems is able to conquer all these issues except enchantess. i am in no mood to give them a benefit of doubt, absolutely none.

My reply:
"Hello, it has not been resolved since I have not received the order and by saying "duly informed" you mean the 10 days mentioned after the first delay not extra days after that. It does not automatically make it ok. Yes it won't be happening in the future since I won't be ordering ever again.Thanks ".



Enchantess reply: NO REPLY (!)


It is my mistake, i had the chance to get my refund but lost it.. i thought hey just 10 more days no issue i guess i can wait till then.
Like a normal person i assumed it would arrive within 10 days  not AFTER it. And you know what is an even bigger mistake? ordering from enchantess in the first place!

I am sure some of you would have had a pleasant experience with this site but i am talking about my personal experience, which has been terrible beyond words.

What do you guys think i should do if it does not arrive even after a few days? 
Any thoughts?
Let me know..

*Check out my online shopping haul here*